Usacomplaints.com » Internet & Web » Complaint / Review: Travelocity - Unauthorized Card Use. #651195

Complaint / Review
Travelocity
Unauthorized Card Use

Beware of Travelocity, I entered my card number and it was rejected by Travelocity twice. I found out later that I has been double billed WITH NO RESERVATIONS. Finally got though to customer service after 45 minutes of being on hold. There were communication issues, The person I spoke to had no knowledge of the transaction. I asked for a supervisor (which was no help) and was told that no reservation booking under my profile could be found. I finally got to talk to the billing dept. And was told it would take a 11 days before the charges could be credited back to my account. Now I can not
go on vacation because I don't have the funds and after reading some of the horror stories about Travelocity, I doubt my money will be returned in 11 days.


Offender: Travelocity

Country: USA   State: Texas   City: Southlake
Address: 3150 sabre drive
Site:

Category: Internet & Web

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