Usacomplaints.com » Internet & Web » Complaint / Review: Frys Electrinics/First Electronic Bank - I-Pad pre-registered by Apple, but sold as new. #648050

Complaint / Review
Frys Electrinics/First Electronic Bank
I-Pad pre-registered by Apple, but sold as new

I purchased an I-Pad on Dec. 28 2010. When I went to sign up for the extended warrantee the people at Apple told me that I was just in time because my warrantee was going to expire in three days. I said "what?" I just bought it on Dec. 28 2010. He told me no that the product had been registered on Oct. 4 2010. He said that stores not authorized by Apple will get returns and sell them as new. There was nothing they could do about it, so I lost 3 mths. Off my warrantee When I called Frys and asked to sleek to the manager. I complained that nowhere in my paperwork was I warned that this Item was not new and also no one verbally told me. He assured me that they did not sell used products. I asked him how then does this serial # show up as having been registerred on 10-4? He finally told me that if I wanted to bring it back to the store he would give me another one.By this point Ihad already paid for an extended warrantee, plus I had bought applications, music, games, entered e-mail addresses etc... So I told him to forget it, not to mention that it would mean more than an hours drive 1 way. Be Careful!!! I personally will never do buisness there ever again.

ALso watch out, do not get their credit card at First Electronic Bank in Utah. When I received my first bill on Jan. 8 2011 I immediately got a cashiers check and put it out in the mail box for Mon. 1-10 mail. Now it's Feb. 11-12 / 2011 and I have received a bill showing no payment, plus late fees, plus interest, plus the minimum payment from Jan. 2011. I checked with my bank and the check was cashed on 2-3. First Electronic Bank denies receiving or cashing the check or cashing one. They want me to prove with copies that they cashed it. So now I have had to pay $2 to mail me a copy and to fax the proof to them. Will have to wait and see if this mess gets resolved. Just so you know I did cancel the card 2-111. My suggestion is avoid headaches, do not buy from Frys or get their credit card from First Electronic Bank in Draper Utah.


Offender: Frys Electrinics/First Electronic Bank

Country: USA   State: California   City: Anaheim
Address: 3370 East La Palma Ave
Phone: 7146883000

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google