I applied for a payday loan online and ULS took $49.99 from my checking account which caused me to overdraft. I contacted the company and was advised how to submit a refund request and it would take 72hrs. After waiting 7 days, I called back and was advise there was no request submitted and to submit the request again. I had the rep stay on the line with me, then sent a screen shot of my confirmation and I was advised they still not see the refund request. At this point I am waiting a supervisor callback.
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