Usacomplaints.com » Internet & Web » Complaint / Review: Earthlink - $527 ripoff for 56 hours of dial up use. #64010

Complaint / Review
Earthlink
$527 ripoff for 56 hours of dial up use

When I got my laptop I signed up for Earthlink dial up because I do travel quite a bit. At home I have DSL but on the road dial up is the only choice.

I picked Earthlink because they offer an unlimted number of hours for $20/month and they had access numbers all over. My main desire was to get access in Mexico, which they did.

In November I used 56 hours of dial up from Mexico and I got a bill for $527. At first I thought it was an error. The digging through Earthlink's web site I found the small print with a dim font indicatting the $0.15/minute fee for international (outside the US and Canada) access.

I exchanged some emails with Earthlink.initially they said the bill was an error. Then they renaged. They did charge my credit card the $527 making it the most expensive dial up service I've ever heard of.

Sadly, I was not aware of Earthlink's deceptive tactics before I signed up.

I hope other consumers learn about their ISP practices before they find out the hard way like I did.


Offender: Earthlink

Country: USA   State: Georgia   City: Atlanta
Address: 1375 West Peachtree St
Phone: 8883278454

Category: Internet & Web

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