Usacomplaints.com » Internet & Web » Complaint / Review: The Lakeside Collection catalog company - No tracking information/rude customer service rep. #630779

Complaint / Review
The Lakeside Collection catalog company
No tracking information/rude customer service rep

I recently requested online through The Lakeside Series list firm's site an MP4 player for my boy, for Holiday. I requested it on December 10, but still haven't acquired it. I visit the web site and appear up following info (almost every organization today will give you you with delivery monitoring info to help you discover where your bundle/purchase is). After I click the purchase quantity to monitor it, it pops up with 'no data accessible'. And so I sent them two emails. Both responses were regular, type-correspondence kinds. Plus they oppose themselves inside it.informing me in the beginning this bundle CAn't be monitored. But later, towards the finish of the e-mail from their store, they create "are you aware as you are able to monitor your bundle online, twenty four hours each day, seven days per week?" Obviously, you-can't! At the start of the 2nd email in the customer support man was an extremely attached, rude response stating merely 'as previously mentioned in the earlier mail'... The bundle can not be monitored. They clearly don't worry about preserving me like a client. I settled nearly one hundred dollars for this MP4 player, and contains been nearly 14 days today. I would like to understand where it's, so when I Will have it. Like, before or by Holiday because it was meant for! All-they may inform me was the day it had been delivered. Which doesn't support me, whatsoever. They've to truly have a delivery and following signal. Simply because they express within the e-mail when I don't obtain it within 15 business days, they'll search it along. Well when they may do that, they clearly possess a following signal! When they do not wish to monitor it themselves, all-they need to do is provide me the following range and that I may contact the USPS myself and try to look for out, myself, where it's. However they wont. The corporation couldn't care less about this's clients. I really could have invested one thousand bucks and might nevertheless probably be handled in this way. I've attempted previously to-order products from magazines just a few weeks old, and was informed they don't maintain anything in-stock. They do not bother. They do not keep products in-stock? How are they remaining in company? Is that this a really method to perform a company? When I get my MP4 player, I'm challenging to become taken off their subscriber list and certainly will make an effort to document a far more correct criticism. This really is no method to handle paying clients. Every organization I actually do business with online or offline includes a method to keep an eye on deals submitted the email, through advantages, or Fed Ex. This really is absurd! If anybody really wants to observe copies of the emails, I'll happily reduce, backup and insert them like a response.


Offender: The Lakeside Collection catalog company

Country: USA   State: Illinois   City: Northbrook
Site:

Category: Internet & Web

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