John Adams from Office Support Methods approached me weeks before. He direct me to think heis associated with Xerox (we've a Xerox copier) and it has toner to get a reduced cost, and also the present won't last long and so I must spot an order to save lots of the organization cash. I sadly acquired involved with it ($798 plus delivery and handeling, exactly what a rip-off!). I was under the impact that I Would obtain a single bundle of toner, spend the bill which could be that as they say. Weeks later (Nov. 2010) I received an urgent minute bundle of toner. I named and talked with customer support which result in ultimately finding associated with John Adams. I told him that I had been not anticipating another shipping and want to return the toner, particularly because we currently have many which havenot been employed only yet. John stated that what I decided to is just a bundle put up (you obtain two toners), this is the method it operates;consequently I can't return the toner. Then he recognized that somebody must have described this in my experience and agreed to consider 25% off the invoice consequently; requested for my fax number so he is able to send the bill. I talked with him again concerning the issue and he charged me since I have was the one which put an order. He also stated that "we-don't do charity circumstances." He also promises he didn't talk to me originally. I actually donot believe we ought to need to spend, but I worry credit is likely to be influenced if we-don't although OSS reaches fault. Actually, we ought to be returned for that first rip-off and also the next bill; we ought to don't have any responsibility to pay for. What happened is just a primary illustration of misleading sales methods. I have reported towards the attorney-general in addition to the Greater Business Office, and National Trade Commission will be the next point-of contact. What's truly questionable is I cannot appear to look for a site for them, no current email address and also the area tackle I Have originally observed is really as follows: P.O. Container 93552 La, California 90093. Telephone: 877-333-4320; Fax: 877-333-4319. Another tackle has jumped up for them through study (California BBB): 1013 Madrid Ave Torrance, CA 90501. Along with that, I observed a next tackle (delivery): 1618 D. Las Palmas Ave Los Angeles, CA 90028 Additionally, they're just available 7am to 1pm throughout the function week. I really wish no unjust appropriate motion happens and that I however cannot think I dropped for this. Usually I will tell whenever a phone is from the telemarketer attempting to tear you down. Please study from my naitivity!
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