I bought a printer and copy toner from OfficeMax. Given that they did not possess the bigger toner dimension, I had been provided two smaller toners in the same cost. Over annually later, I went out-of toner and so I popped the 2nd toner to obtain the toner have been utilized and renamed available. A deeper glance confirmed the bundle was cautiously retaped as to not seem to have already been exposed. Evidently, a prior client chose to 'return' a product, and created the change in those days. I got the toner back again to OfficeMax using the presentation and bill to tell them what occurred and requested for an change whilst the toner I bought have been used. I had been informed no results after 2 weeks. What! Even when I'd had the opportunity to buy the bigger toner and so start it faster, who experiences toner that accompany a brand new printer so rapidly the copy toner could be required within 2 weeks! I had been informed the client is likely to start the bundle and examine it within 2 weeks. Clearly OfficeMax isn't likely to examine the delivered product they take just before putting it back about the ledge for resale. No touch at customer support... No "sorry this occurred for you, I would like to market you one at half price", or "I apologize I would like to advise my team to examine all returned product". The Supervisor, David, in Flower Mound, Tx, simply questioned if there is other things he may help me with. Unfortunately I acquired exactly the same reaction using the corporate office. Too bad, so unhappy... They dropped a person and that I am doing my better to distribute the term. There is actually an Office Website next door that'll get my company. Adios OfficeMax!!!
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