Usacomplaints.com » Internet & Web » Complaint / Review: Amazon.com - Charges without my consent or notification. #621516

Complaint / Review
Amazon.com
Charges without my consent or notification

I recently obtained a contact from Amazon.com stating they were attempting to cost my charge card for $79. For that Amazon Prime membership. They stated that the charge card these were attempting to cost was terminated plus they might cost another card shown on my Amazon consideration. (the charge card certainly was terminated by me after I dropped it and approached my charge card business). Used to donot understand what the Amazon Prime account was and went onto the Amazon site to determine what it was about. I came across they had me listed with this specific account and had billed one or another of my charge cards on report together for that previous four decades without any notice. After I visited about the "printable bill" switch a mistake signal was offered stating these details wasn't available. I tried many times using the same outcome. I looked over the conditions of the Amazon Excellent consideration to determine this way along within the conditions they suggest that they'll not inform the person in the cost every year. Obviously I received a bill from my charge card organization in my own regular declaration however it appeared as if the cost annually was for many undisclosed purchase my spouse had created and that I did not question it considering it had been the best cost for many item she requested. They charged my charge card balances annual $79. Every time for four decades without bill delivered to me or notice or clarification of exactly what the cost was for. Used to do not or wouldn't join spend $79./year for what quantities to reduce price delivery of publications after I just create a couple of acquisitions each year. And undoubtedly wouldn't have extended doing this every year. Their practice of getting you without bill or notice is definitely an illegal practice. I named to protest for their customer support whose quantity I really couldnot find on the site (I did so a Google look for the amount that somebody had outlined in a community) and was attached to somebody with british abilities poor enough that I couldn't comprehend until they repeated each declaration 3 or 4 times. I required to become changed to some contact center in america and was informed that I'd need to contact again after which perhaps I'd achieve a us-based callcenter. I requested to talk to their boss and needed to delay on-hold with noisy audio for over five minutes. After I described that I really could no comprehend the client support consultant and required to become changed to some people callcenter... The boss stated she'd move the phone call and disconnected my link. I've previously been billed by Amazon to get a camera that used to do not purchase also it also months along with a criticism to my creditcard organization to stop the cost. I removed my charge card info in the site but there it had been again today after I appeared as well as other charge cards I'd erased info for previously.


Offender: Amazon.com

Country: USA

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google