I just happened to be reading an article on AOL News, where there was an article on the page on "How to save big bucks when shopping online". Knowing for a fact how many times I've been screwed before, I was doing my research on these "penny auction sites", with X-Mas coming and all.in the "Channel 4 News" article, it walked you through the whole process of her experience. Http://channel4newstoday.com/indexpscar.html? T202id=9103033&t202kw=198917
So, I proceeded to sign up with the free promo code, shuffle100, to receive, 100 free bids. I enter my personal information, and credit card information, but when I go to apply the promo code, it shoots up a whole new screen, BAM! Bam! And you have to enter all of the contact information over again! Here's where the optical illusion comes into play. While the screen is disappearing, and reappearing, to the left, it gives you 3 options, at least that's what the reply from their customer support stated, but I honestly NEVER saw it!
I press continue, and it shows I now have 400 bids... Hmmmm? I was just looking for the 100, and I assumed the credit card info. Was for future purchases. Well, they debited my card $149.75, & somewhere in all of that, I purchased that???
I contacted the site, through their customer service #, and ole John, operator#18 explained to me that it was on the left side of the screen, not only once, but twice. I did read the terms and agreements section, TWICE, & I didn't see anywhere in there where they were going to take my money. He stated that I had a better chance of asking for a partial refund, so in fairness, that's what I did.
I asked them to keep $50.00 and give me back the $100.00. I was still willing to do business with their company @ this point. Keep in mind, I'm a 38yr. Old, single mother of 2 teenagers, on Social Security because I'm disabled. I let them know that also. That's all the money that I had until the 3rd of next month.
They informed me that it stated the fee in a certain portion of the terms, and I've re-read them 3 and 4 times. I've printed everything out, before they have a chance to change it.
What's happened to customer service? What's happened to decency? Integrity anyone?
So, at this point, I've returned their e-mail, once more asking for a refund.
When I did go back into the history on my computer, that same "Channel 4" website had a different ad on for Quibids.com. The lady on the picture was the same! So it was all just a dang scam. No one really did this themselves, and where it said advertisement at the very top of the page, where they usually have all the stuff you don't click on anyways, I just didn't pay attention to.
With the slight disappearing act here and there, and the false sense of security the sweet lady presented, man, I think I'm screwed.
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