I bought a computer from Dell Financial Services for my husband. And we have only had problems with this comapny ever since. The first problem we had they had our due date 2 days before payday and when they called to asked where the payment was, they would not talk to me thay had to talk to my husband and he was not available. I tried to explain to them that I need the due date changed to a couple of days past the 1st of the month. I was told the first time that wasn't possible and that they would take post dated checks.
I will not post date a check for any company because everytime I have in the past I have been burned. The next time I requested the date changed I was told she would take care of it. That didn't happen.
In June my family was transfered to the Dallas Fort Worth area. We have had financial problems since our move. I called every creditor I have and all of them except Dell Financial Services would bring payments down and even take off late fees and interest in some cases. The customer Service person at Dell Financial Services told my husband that if we could not pay our bill to go bankrupt.
The company has called at least 4 times a week and today I got two phone calls and my husband recieved one tonight. He told the lady that he had recieved a phone call yesterday and that I had recieved two today and that was harrassment. She kept on and on he finally had to tell her that was the end of the conversation and hang the phone up.
I recieved the first call today and told the lady I would pay them the amount I could on the 15th of November. She told me that they needed a check over the phone. I have and my husband has repeatedly told them we will not do a check over the phone. They lady told me she would update my files with unwilling to pay.
They have sent the account to collections and that comapny and Dell Financial Services are calling us. Something needs to be done about them calling everyday and not listening to you. Since they wouldn't do anything to help. My husband has asked them not to call again.
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