Usacomplaints.com » Internet & Web » Complaint / Review: Microsoft - Bad customer service. #598041

Complaint / Review
Microsoft
Bad customer service

I bought by email Microsoft Office 2007. Our solution key was supplied July 9th. It's yet to perform. Our computer says it's unacceptable. Every mail I deliver I acquire some regular type informing me just how to deploy. I spoke to somebody from Electronic Water for 10 min., when he understood I'dnot yet mounted it, he got somewhat patronizing and explained I required to talk to somebody within the technology. Department. And would move me. Was stop then. I believe area of the issue is we can not recognize one another. What is also annoying is after providing the situation #, I've to provide my title and telephone, which usually becomes a 2-3 moment spelling and re-spelling program. At this time I'm on-hold again, after needing to provide all my data yet again. He moved me to a different department. UGH! I requested in a number of emails may I not only obtain a solution key that works, nonetheless they possibly do not actually browse the emails, since itis never been resolved.in one single mail I described perhaps I ought to simply obtain a refund, plus they delivered me directions on the best way to obtain a refund. Hi, Microsoft! You had rather shed a purchase then attempt to repair it? Well, it has been about 20 minute. On-hold to date, imagine I Will strike the web site to determine easily may once more attempt to determine it out myself. Microsoft, your customer support SMELLS!


Offender: Microsoft

Country: USA

Category: Internet & Web

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