Usacomplaints.com » Internet & Web » Complaint / Review: Onlinelogo.com - Poor service and no refund. #595768

Complaint / Review
Onlinelogo.com
Poor service and no refund

Onlinelogo.com promotes a-2 day transformation directly on their site. We required a brand to get a new site and caught them to complete it. Despite the fact that they're nearby for all of US, anything is performed via the net and mail. Clearly, you've to pre pay for that support. After 7 days, we nevertheless hadn't obtained our company logo and we required it ASAP to start our new website. A couple of days after delivering an email, I ultimately obtained some proofs via email. These were for that incorrect organization and never actually near to what I'd required. Centered on their publicized promise (timeliness and fulfillment), I simply requested them to stop my purchase and return the cash. I received no reaction, however per week later I acquired fresh proofs. This time around they atleast had the right organization name-but these were just like the initial proofs and again not really near to what I'd requested for. I tried calling on several events but just achieved the voice-mail and not received an answer. I currently realize that they've an Y score using the BBB. We wound up needing to challenge the cost with this charge card organization and therefore are still expecting an answer. Listed here is their guarantee:

"The 5.00 (US) charge includes the look of 3 distinctive brand comps within 2 times. You might choose to create an endless quantity of modifications to anyone of the several comps at no extra-cost before selecting your ultimate emblem. That is correct. We shall use you before you are totally pleased with your final choice. Additionally incorporated with the cost is free-phone assistance and improvement of one's emblem within an endless quantity of colors."

Clearly, they do not stick to the "2-day" state and that I imagine the "free-phone assistance" implies that you are able to keep a note that'll not be delivered.

Employ this firm's solutions at your personal risk. You've been advised.


Offender: Onlinelogo.com

Country: USA   State: Florida   City: Tampa
Site:

Category: Internet & Web

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