Robbed by Indiatimes Shopping by Phony Site Ad
Purchase No: 112323048, SubOrder: 3045538, dated 25 May
To Get A WIFI IPHONE DOUBLE SIM GSM CELL PHONE after watching it on Buying Site of Indiatimes.com
Begin to See The Link for Item below:
http://shopping.indiatimes.com/Fathers-Day/Wi-Fi-iFone-Dual-SIM-GSM-Mobile-Phone/ctl/20376575/pid/4138599
Item requested for Amt Rs. 6189/- settled via HDFC Charge Card, and therefore obtained on29 May and after utilizing it I came across a lot of difference and breakdown.
I listed a over telephone and mail to Customer Service of Indiatimes Shopping.
But no reply till day 5, May. They recommend me to change the purchase and certainly will return after courier back again to organization. Termination Criticism quantity provided 24967 (provided over telephone by CCE of indiatimes shopping). The CCE also explained that I will get reimbursement of it when I discovered it faulty.
I courier again it via TNT Courier (same through which Purchase delivered) with Get no: 292549 and Consideration Signal 55959 as distributed by Indiatimes for Opposite Collection for faulty cell.
On 12 may i acquired back exactly the same phone without any alternative / no change of any component / no return.
After then, the Telephone support team of Indiatimes not answering my Complaint and never providing me REIMBURSEMENT or Alternative of Defective Telephone.
A Few of The functions marketed aren't corresponding are the following:
1. Two Legitimate IMEI number. — Which doesn't fit using the IMEI found on-screen. This displays some illegal production.
2. Speaking Time: 150-400 mins (based on network) and Standby-Time: 40 -150 hours (based on network)
Nevertheless, I came across Speaking Time: 15 min simply after which telephone shutdown; Standby-Time - 60 minute.
3. Double Camera is phony, just one VGA Camera that will be said to be functioning. Nevertheless, organization increase for 2.0 Mega-Pixel Double Camera with Double Torch. One on entrance and another on rear.
4. Scrolling Display function not working correctly.
5. All resources viz. Bing, Google etc-are obtainable in oriental, no choice to alter the language.
6. Radio CAn't be documented.
I'd returned back the Faulty and phony cellular collection on 13/05 by TNT courier via Docket no: DO 480 188 802 WW
Following this also a telephone Meeting with Vendor and Indiatimes Government completed and that I discovered vendor not understand totally the problem delivered by me on E-MAIL to Indiatimes.
Following A week, on 19/05, I again listed a over telephone acquired by Mr. MOHIT (CCE of indiatimes) at4:35PM and he offered a REIMBURSEMENT APPROACH NO: 270450 and recommended me to hold back for next 6 times because it has become under procedure.
On 25/05 I again named Indiatimes customer service acquired by Mr. Prashant at 10:35 am. He explained to hold back for 27/05 as two times are low-morning within the week (Wednesday and sunday).
However now today 31/05 I'd no reaction from their finish, neither by e-mail or a telephone call. And so I contact them back and obtain spoken with Mr. ASHWANI at 04:15 pm, he recommended me to hold back for next 48hours as well as your situation is likely to be solved and cash is likely to be returned.
But Consumer Relation Manager (Mr. Hamid) explained they'd no reimbursement plan and also you have experienced to receive possibly exactly the same item or your investment sum paid.
A Lot Of clients are robbed in comparable style by purchasing online items from indiatimes shopping mall.
Please go over the Problem and supply me help solve the problem.
An extremely Disappointed Online Buyer
Puneet T
Shahdara, Delhi
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