Usacomplaints.com » Internet & Web » Complaint / Review: Bright House Networks AKA Time Warner Cable - Bright House Networks, Time Warner Cable Knight Enterprise BrightHouse Knight Enterprise Destroyed my home. #572744

Complaint / Review
Bright House Networks AKA Time Warner Cable
Bright House Networks, Time Warner Cable Knight Enterprise BrightHouse Knight Enterprise Destroyed my home

I called BrightHouse to come out and do an internet install in my mobile home. The tech that shows up is from Knight Enterprise his name is Robert strange. He asks if he can do the install in the back of the home and I tell him that the only thing back there is a bathroom and my sons room and I would like it in the front where my office is. He somewhat gets upset and argues with me for a minute and then finally agrees to do the install where I need it to be. He asks me how my roof is and I say we do not want anyone on our roof. He says OK and I go inside. I then hear him stomping on my roof. "I coudn't freakin believe this!" I was busy at that moment so I ask my wife to go out and tell the tech to get off of the roof right now. She does and comes back and says he did get off the roof and almost hit our 4 year old son with his ladder. So he leaves and I go into my office and there is a huge mess where he drilled a hole smack dab in the front middle of our home and left the mess for us to clean up.



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