This rip off started when I purchased an item in Comp USA, in Orange Ct. During this purchase I was offered a discount for AOL for I beleive it was 6 months. I was not explained of the details in the contract by the salesman. Then before the 6 months were over I made the call to cancel the service. Guess what? They wanted to extend it. Reluctantly I agreed. I really didn't want it, but they were convincing enough so I granted the extension.
Before the extension was over they did it again. I called and they said it wouldn't hurt to try it for another month or two and it was free after all, So I did. Finally enough was enough. I cancelled the service and that was that.
They didn't say anything about if service was used after closing the account that it would reopen it. I left closing the account as a completed cancellation. My daughter had an old laptop that still had the cancelled password and used it once or twice with out me knowing.in my mind it was completly closed. When I found out I told her it was canclled and don't use it again.
WELL little did I know I recieved a bill from them for more money after the date I finally closed the account. I denied payment after they charged it on my credit card and complained to my credit card company. My credit card got the reimburssment back. That was OK, now AOL has submitted my name to Allied Interstate a collection agency and when I called them they wouldn't listen to my story they just hung up on me.
So what shall I do? I'm a disabled veteran on social security now and can't afford to pay this bill especially after I did what a regular consumer would do to close an account. I feel I'm being discriminated against and being taken advantage of. Of course I told Allied that and they didn't care. I responded in anger and said, "Then I'll have to take you to a law office to resolve this." Their reply was, "Ough you do have money to pay if you can afford a lawyer." I was dumfounded and ready to blow up.
I'm on morphine, depression medication and heart pills all prescribed for my illness. Like I need this. I was dizzy out of distress and got sick. I tried finding a number to talk with AOL directly but couldn't find one. If any one reading this can help please respond to this letter please respond and ask for my E-mail Thanks.
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