Purchasing an electric product from online shop. I believed in India it's started (purchasing online) however it appears the procedures in position for online stores continue to be in nascent stages. I've been purchasing publications from Indiaplaza and was pleased with their support. But very first time I purchased an electric merchandise, the web site exhibits 12 business days for that merchandise. I requested customer service when there is any facilitate delivery they said no. I told them I want the merchandise sooner than 12 times they stated they'll attempt but can't guarantee. Subsequently for 12 times I named frequently to understand the standing of the merchandise but these folks stated its under procedure. After twelve times I requested them to stop the order they stated its unavailable thats why they've to stop the purchase. Absurd! They ought to have explained and that I might have purchased from elsewhere.
After eliminating the purchase they stated it'll consider 4 business days to return the cash. On next evening I named again plus they state the procedure hasn't been started. And it'll consider another three business days. This really is truly low quality customer support.
0 comments