So I ordered the free trial of Video Professor (VP), but get this. I never even receivedit! It never came in the mail, and I never even set eyes upon it.
But of course, I got charged $6.95 (twice for some reason) and $189.95for the CDs. $189.95 for a CD lesson about HTML?! Bill Gates himselfwould probably come give me a lesson for that much money (crackers and cheese included)! Itsridiculous.
But being the idiot that I am, I figured that the product had simplynot arrived yet until I got a VP package in the mail for IdentityProtection. Confused by this, I called VP and found out that this istheir SECOND shipment. I also found out that this constituted ANOTHERcharge of $189.95 on my credit card. $400 dollars for some bs CDs??! Really?
I was able to return the Identity Theft one (refund still pending after2 months, naturally), but they refused to refund me for the first HTMLproduct which I never received, saying that it was returned outside the30-day trial period. Apparently, the package floated around in the mail and was sent back to the vendor.
So now they have my $200 AND they have my HTML CDssitting in their warehouse (which my $200 supposedly paid for). And. I have nothing. How does this make sense? How is this fair business practice?
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