Complaint / Review
Seattle Coffee Direct
Company performed an unauthorized withdrawl from checking account/debit card. Been waiting 5 days for payment reversal, still not processed

I ordered coffee back in March. After receiving and paying for 5 shipments in 11 days, I called and cancelled further orders. No charges were made for 8 months. Then all of the sudden $79 was taken from my account (I didnt even receive any coffee, not that I wanted it anyway). I've called this company 4 times in an effort to resolve this issue & called my bank twice. Call 1, rep didnt know what happended but said charges would be credited back. Call 2 (how long until credit performed), told 1 to 2 billing cycles. Called bank, apparently transaction/payment was in "limbo". Not in my account but not collected on their end either. Call 3, rep supposedly reversed/suspended payment transaction, gave me confirmation/transaction # & said 72 hours to take effect. Call 4 (after 120 hours) sent to voicemail, left message. Waiting for response.