I had a similar experience in trying to cancel a Wealthy Affiliate membership as posted previously. I think its funny that some of their affiliates brag about how they have such a low level of refunds. Oh. Could it be because they dont offer one? They claim that its because of all the proprietary information that you are privy to once youre in. I really didnt see anything that isnt readily available elsewhere online and in many cases, free. Further, any tools that are available for their members can only be used while you are a member. Thats still not a terrible thing I suppose. They can have whatever policy they want. It is their company. Buyers just have to BE AWARE and not think that just because other reputable companies offer refunds that Wealthy Affiliate does too. They dont. Nor do they make it easy to cancel and that is where it gets bothersome. Even after you find your way through their crazy time consuming maze and they acknowledge receipt of a cancellation request and a date that our membership would expire, they continued to bill us for 2 additional months. I received an email requesting that I contact Kyle and Carson personally via their forum to see if they could get me "back on track" LOL... I didn't know I was off track but in any case, I wrote back and politely asked that they simply cancel my account please. I still can't get a response so I decided to post on as many sites as I have time to until they do. Unfortunately for them, I do the speaker and programs vetting for a large and very active, non-profit association and this won't fair well for them if this isn't resolved soon. I don't have anything really bad to say about their products or services. I just think their customer services are stinky and that isn't an experience we can afford to expose our members to who depend on us to research quality products they can use. Thanks for your help BTW. We appreciate what you do.
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