Usacomplaints.com » Internet & Web » Complaint / Review: Harris Interactive - Michelle Veltz, Harris Interactive, hpol, harris polls, Rose Walker, lots of double-talk, inspirational form letters & excuses, but no resolution (except to simply say forget about it). #511953

Complaint / Review
Harris Interactive
Michelle Veltz, Harris Interactive, hpol, harris polls, Rose Walker, lots of double-talk, inspirational form letters & excuses, but no resolution (except to simply say forget about it)

Although I Have NEVER heard about anybody having issues with harrispoll bonuses, this is so horrible, I believed it'd be worth a note. After decades of trading in my own 'points' for phones or additional bodily products, this time around I went to get a $20 amazon document.

I waited record after dark necessary period then e mailed assistance. It has been happening because the start of July! The entire mess over a $20 giftcard. Once they 'expedited" my request, SUBSEQUENTLY explained yes certainly I Would be obtaining the certification, additional time handed as well as in OVERDUE Sept I obtained an email saying the fantastic appearance of my giftcard signal. I went to Amazon.com, visited the hyperlink for incorporating rules to my consideration, and joined the super-special key signal.

A pop up error information advised me the signal have been utilized before and therefore, wasn't legitimate! Hmmm. I e mailed hpol who explained to make contact with amazon. Good, I approached amazon, talked having a repetition who obviously explained that I Would have to contact hpol simply because they (amazon) simply give you the rules to hpol, but aren't vendors of the marketing. The repetition looked up my consideration, established my present credit stability, and advised me the signal should've been directed at 2 individuals, that I ought to have hpol problem me a good quantity. I e mailed hpol, whose reaction was AN EXTREMELY snarky "our rules are proper!" & "to contact amazon". Attempting to calm the perspective, I e mailed that I had been particular is was a mistake, but that. Blah, blah, blah.

Their next justification was that I'd set it into my amazon consideration in August. Obviously I called them towards the proven fact that since I have OBTAINED it in late Sept, it'd be improbable I really could've used it in JULY

They blessed with using their form-letter informing me to get hold of amazon easily was having difficulty using the code.instead I approached upstate ny bbb and submitted a criticism. Hpol didn't react to this both. Instead, they next e mailed me informing me Easily needed help with the amazon check out process, I'd have to contact Amazon. A little repetitive huh? I advised them I Would been a person of amazon for quite awhile & was completely in a position to control their check out process. AHA! That is it! They decided that since I have do certainly possess a credit balance on my amazon consideration, then I CLEARLY used the freaking signal! Overlook the amazon repetition established I'dnot. Like lots of people, I include present rules that I obtain from numerous resources. I ACTUALLY DO possess a credit balance. Yes, we agree with this.

the truth that the 2nd I ATTEMPTED to include that one, I acquired the mistake notice appears to imply very little to hpol. I again obtained the observe that hpol had 'increased my situation for evaluation'. Within times I acquired 2 more emails; 1 from hpol informing me I'd used the signal, and concurrently 1 from upstate ny bbb informing me they were pleased to have assisted me plus they've shut the situation because there have been an answer

??? What reso-freaking-lution was that??? I quickly approached bbb to express there'd been NO quality and also the situation must thusly not be shut.

Following The weekend, I obtained the bbb response informing me when I'd anymore proof (not phrases), then I ought to deliver or send them. Not phrases? I'd delivered bbb each and every old email I Would obtained from hpol! And every email reaction I sent them too.

I noticed available on the market statement that hpol had been negatively impacted by this economy, however it did not actually happen in my experience they'd undergo so much work to prevent spending a gained $20 motivation. I'll no further be providing them with hours of my period. I would rather do studies for contests that I've no cause to anticipate a return from than to spend my period having a "trusted" organization with so small respect due to their customers.

it does not have a guru to complete the math. Easily used the signal, my stability might have gotten LARGER, actually.By $20. Right? And that Iam unsure in whose planet I'd have the ability to invest the motivation a complete month before getting it. Anybody who'd prefer to begin to see the extremely absurd email, I'll happily supply them. With the effort and time they put in creating reasons, they surly might've recognized their responsibility.


Offender: Harris Interactive

Country: USA   State: New York   City: Rochester
Address: 60 Corporate woods

Category: Internet & Web

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