Usacomplaints.com » Internet & Web » Complaint / Review: 1&1 Internet - 1 And 1 Internet - Deceptive practices, fraudulent billing. #483875

Complaint / Review
1&1 Internet - 1 And 1 Internet
Deceptive practices, fraudulent billing

This web hosting company engages in deceptive sales practices and fraudulent billing. They advertised 3 web domains for $9.99 for 3 months as a trial.

I did not use the domains, so I cancelled the account prior to the end of the 90 days.

Nonetheless they continued to bill me and charged my credit card $29.97 after 3 months. When I complained, I was informed I had signed up for a 1 year contract which is blatantly false.

After giving up and hanging up, I got an email that my account had been cancelled, so I did not go to my bank to get the charges reversed.

Then, today, I recieved notice that another $29.97 was being charged to my account.

Again I called and got the runaround.

When I checked with the Pennsylvania Better Business Bureau, I found that 730 complaints have been filed against this company in the past 3 years.

There are several consumer complaintss, so this company is a scam and they are crooks. I am going to have to cancel my credit card, because I am very concerned they may make other unauthorized charges.


Offender: 1&1 Internet - 1 And 1 Internet

Country: USA   State: Pennsylvania   City: Chesterbook
Address: 702 Lee Road, Suite 300
Phone: 8774812631

Category: Internet & Web

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