I was burned too by e-pro auction deceptive billing practices. I order in Feb cancelled in March. Credit Card had d-o-u-b-l-e postings for charges. Sent faxes with statement info and got credit for 1 month, but same month was charged again. I contacted via fax and email steady for several months, but they claim I had cancelled and they had not made charges. Finally, called CC company and changed account number to stop charges. I am still calling the 800-530-3813 for refund but number seems to be out of service now. I didn't receive the CD/book until after initial 14 day FREE trail was up so by time I cancelled I owed at least 1 month. Now they have collected ~$300 ($49.95/mo initial double billing). I'm gonna keep trying, but if anyone has a different contact number, please please let me know it.
Mhd
Cypress, Texas
U.S.A.
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