I have been fighting with AOL ever since Feb.. I tried broadband service, and when I signed up for that (which it turns out I could not use on my current system) I was high-pressured into signing up, for a free trial, AOL Credit Alert and Net Market. I sent info back to both as soon as I received info in the mail about them, and asked to cancel. Last night, $79.99 was automatically taken from my checking account for Credit Alert.
Now my rent check is going to bounce. They conveniently cannot help me on the phone because their systems are "down". One of their phone numbers is constantly busy. My bank has faxed me an affidavit of unauthorized withdrawal, and I am faxing it back to them today. I am also going to contact the attorney general of N.C. Today, to lodge a formal complaint, and possible legal
action. I'm tired of it.
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