I received a call from VISA last week telling me that someone had tried to place a fraudulent charge on my card (nearly $700) to an internet company with the generic name of "Cell Stores". I had to cancel my card and will now need to fill out a bunch of fraud forms. Today, I received another call from MASTER CARD telling me that the same thing happened on that account (same company and dollar amount). I now have to cancel that card and fill out yet more fraud forms—all this despite the fact that I have never tried to purchase a cell phone online. I always try to use only secured websites and have online security software in place on my computer. I even shred all items containing personal info that I get in the mail! When I tried to call the number that the credit card companies gave me, I got someone with a heavy accent (India?) whom I could barely understand and was given the website: www.whereismyorder.com to contact. After googling that name, I see that many people have had problems with that website regarding promised refunds. Maybe they are now branching out into outright credit card theft and fraud.
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