Complaint / Review
Starter Credit Direct
Electronic Check Fraud withdrawn $99.00 from checking without authorization Sherman Oaks California

It happened a couple months ago maybe in February or March not sure. I have paper work somewhere, but cant find it. But this company whomever they think they are, they took money out of my account w/out my knowledge ($99.00) and from there on made all my transactions overdrafted to 200 something dollars. Which the bank was "supposed" to be insured and have the right to protect our account gave the authorization for them to take money out. And if i remember right the check that this company made was so bogus looking, that it did not look like a regular normal check that we all would use, because where my name and physical address was located had only my name and my email address with the city and state. And where i was suppose to have my signature, it states "pre-authorize" or something like that, no signature required. Crazy!
So i called the bank and ask, guess what they did nothing. Only kept pushing me around giving me all these phone numbers to call, dude it was like 10 pm. I had to work the next morning, so i was not goin to waste my time.

So the next morning on my lunch i gave this company a call because i googled their site, and the phone number that my bank gave me to call them. Which i did and this man came on he asked me for my info. He pretty much knew everything about me from my name, address, social, even my mother's maiden name???!! Wat the hell so he told me they will do a refund. So he sent me an email containin what i should do to receive it. I came home printed out the information he sent.

Next day, which i was off from work. Waited for my bf to get off around 4pm went into the bank and had to take care of it that way. Told them everything that happen, and how i have no clue what or who this company was. Which was better than being on the phone. They refunded every penny i had that went negative because of this stupid company, and they even gave me a new checking account just in case something like this happens again. Which was nice of them and i appreciated the help they gave me.

So if anything ever happen like this again. Make sure to call the bank first because they will help you. They can and will reverse/reimburse every penny u had. So let the bigger company/corporate go after stupid companies like that.

Noi
largo, Florida
U.S.A.