Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet - Limited use of internet service. #460011

Complaint / Review
HughesNet
Limited use of internet service

We reside in the nation in Montana and were informed Hughesnet was the only real sport around. I named today to protest of the numerous hours that I can't access my pc and was informed (by somebody within the BELGIUM) that I had been being tried because of utilizing more super attacks or whatever they call it... I simply discovered the "FAIR USE PLAN' and requested them when they were severe??? She stated it was in my own agreement and that I informed her please send me a deal and so I may study it, she said I will get it on the web! I informed her, "no I can't have it on web since I can't get access to it right now that's why I had been calling!!!"

Also, we spend $90.00 per month for this awful online sites, can't keep in touch with anybody in the united states and cannot determine what they're stating half the full time. We attempted to stop them directly after we had the support a few weeks plus they delivered us a statement for over $800.00 for early firing! I reinstated the support simply because I didn't need that $800.00 emerging over my mind. They stated it had been in my own agreement, but I never closed a contract since easily had someone to study, I'd haven't eliminated with Hughesnet... I've requested subsequently many times to get a agreement to be delivered to me, however they inform me to visit Hughesnet customer service online... Online, after I am being tried and can't use anymore time-on the web. They're a fresh off organization, terrible service, awful customer service plus they overcharge due to their so-called web service. Our friend has dial-up and gives $9.99 per month and it has greater online sites and entry than we do. I'll be processing a using the Better Business Institution the moment I will obtain the types, but gee, cannot at this time, I'm being tried for utilizing within the quantity assigned to us for packages, including emails! They explained to make use of it between 5-6 pm... I told the individual about the different end-of the point, I'm at the office, nor get house till after 7pm and that I can't usually make use of the web since I can't get ON-LINE!!! That is highway robbery and must be stopped! Just how many grievances does it try close them along? It's nothing like America might reduce careers, they're all offshore... Asia, the Philippines and possibly more nations than we all know...


Offender: HughesNet

Country: USA   State: Montana

Category: Internet & Web

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