I am not too happy with Webscribble. I've had problems with their WebDate software ever since I bought it over a year ago. I've had the same problems with their IM feature not working properly and with people being not being able to message each other, but every time I write to Webscribble, they say that "everything is working fine."
I still have the same problems and more problems with my website (such as the females being marked as males in the search feature), but Webscribble refuses to help, saying that my one year of free customer service has expired. But they should have fixed the other problems already in the beginning!!!
Webscribble finally did an update to WebDate (originally they told me that an upgrade would be done a couple of months, after I had purchased it) but while they claim that WebDate owners get free updates, Webscribble does not install them. I'm guessing that I'd have to pay to have the updates installed.
I had asked for a refund since their WebDate software doesn't work well, but they refused. I wished that I have never purchased their software.
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