Complaint / Review
AT&T DSL DryLoop Service
AT&T promised $100 reward for purchasing its modem and service but 9 months later, I am still getting the run around. Huntington Beach California

I want to post this in this forum regarding AT&T's reward program for its Internet DSL Dryloop product to see whether there are enough of us getting the run around and not receiving the reward as promised so we can maybe sue AT&T in a class action for deceptive business practices. I was promised a 100 reward if I purchased their modem and internet service some 9 months ago. Since then, I have had to call them at least 6 times and countless wait time and transfer calls later, I still don't have my reward. I purchased the modem and Internet service from the AT&T store in Huntington Beach, California (Brookhurst and Adam).

Naturally, I canceled my service today in protest. Thank goodness the product works okay... If you ever had to deal with AT&T Internet DSL associates or had the unfortunate privilege of calling their toll free number, only to be transferred back and forth and sometimes getting disconnected, then you know what I am talking about.

I do not recommend at&t dsl dryloop and don't fall for the reward program - i sincerely believe that it is nothing more than a bait and switch tactic. I am hopeful to hear enough of the same complaint so we can sue at&t together.