I was looking for help finding funding for my small business. I came across a site explaining how federal grant money was out there and offered a cd for $3.95 that would help you find them.
I ordered the cd, it arrived one week later. It came in an envelop with no information on how to use it, no contact information at all. I tried the cd and it was basically useless. I tossed it and figured I was out $3.95 but no big deal.
Then, I get my bank statement and find two charges from a granthelporder and a grants/newspin8669 for $74.95 and $29.95. Luckily the phone number (888-662-8762) was on my bank statement because I don't even know what website I ordered the cd from.
I called the phone number hundreds of times. Mostly the phone just rings and rings then hangs up on you. Many times it was picked up by a spanish speaking answering service that then hangs up on you. I finally reached a person who says they are newspin and are a 3rd party answering service. He gave me a website-granthelpcenter.com as the only contact. He says that he will cancel my subscription and refund my money.
I go to the website he gave me and there is no way on there to contact the company directly. No terms of agreements that said I signed up for a subscription.
I call the 888 number back and after numerous tries I finally get a person to try to get more info. I have him check my name to see that my "subscription" has been cancelled and he says no! He also will give no contact information for the company and says he only has the website. He says that he will cancel my subscribtion and refund my money. Sounds familiar. I will try them again tomorrow and in the meantime, I have to cancel my checking account to stop further billing. Who knows if I will ever recieve my money back.
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