I ordered a so-called free CD which required only USPS shipping of $3.95 and paid online with my debit/Visa card mid Fedruary 2009. As of today I have not received the CD! A few days later after paying for the CD I discovered an unauthorized charge of $74.95 from GrantHelpOrder. And then while I was at my bank today discovered that another unauthorized charge of $29.95 from Grants/Newspin was deducted over the weekend. These last two unauthorized charges caused an overdraft on my bank account as I only had enough money to cover my legitimate bills. While at the bank I had to cancel my debit card to avoid any further unauthorized charges.
I did manage to get through on the phone number listed on my email from GrantWriting (1-888-662-8762) after 5 minutes of redialing. They are a third party and it appears they are used only for refunds after we discover the scam for the $74.95. The person I spoke with told me she is putting a refund request through and it will take 5-6 business days to get my money returned. Now the waiting game to see if I really do get a refund. Now I have to spend more time tomorrow to find out how I can get my $29.95 refunded from Grant/Newspin.
I am going to take this a few steps further as suggested by other complaintants such as reporting them to the Better Business Bureau, contacting the Attorney General to file a formal complaint and reporting them to the FBI with the hope that they will investigate them for Internet fraud.
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