I bought a gateway computer about four years ago. First of all I had no idea about computers, but I was a student and needed something basic. Some how I ended up with a $2,500.00 piece of junk.
I started having problems with it from day one. It kept breaking down. The modem was not working, so they sent me a new one, which I had to install my self, being a novice computer user, & having a warranty on it!!!
Finally I got a tech person in the line after months of dialing, who figured the problem out... I had to remove the modem & reboot my computer everytime I wanted to get on the internet..!!! How ridiculous.!!
My computer broke down continuously & always froze, even after I was able to install more memory.
The final straw came recently about 8 months ago. The computer died on me completely. When I took it to the Gateway store near me, I had to pay $50.00 for a diagnostic (just to tell me what I already knew, the computer was dead.
I lost years & years of precious materials on there, but they won't help me... I still owe $1500.00 & I am paying for it to this day, while it is in a garbage bag, somewhere in my storage room.
This is the biggest rip off ever...
Someone needs to get a lawsuit or class action going
Against gateway... Please help
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