I paid thousands of dollars and signed a contract with Global Response Technologies (also known as World Premier Marketing, GRT International, Smart Marketing Agent) on March 18 to build a custom web site with search engine optimization for my real estate business. The salesperson, Kent Jungling, told me it would be completed with 45-60 days. The web site has never been completed.
Throughout the past 10 months I have been shuffled between various people at that company including Cambria Richardson, Carrie Cleveland, Ashley Tonella and Boris M. (refused to provide his last name) all of whom promised to complete my web site and gave me deadlines which were not met. They were masters at stringing me along. I was given excuses weekly as to why my site wasn't completed, which in aggregate were patently unbelievable (including food poisening, falling off a ladder, car accident, moving the office, web server crash, etc.).
I requested a refund on multiple occasions, and was denied. I tried to find out who the owners of the company were and was told by all of the above that that information was not given out. When Boris M. Took over my project in October he apologized that I was treated this way, told me that there were 20 other clients that were in the same situation as me and that he was going to "clean up the mess." Needless to say he never finished my web site.
I have filed a complaint with my credit card company, with the Better Business Bureau of Salt Lake City, with the State of Utah Department of Commerce Division of Consumer Protection, with IC3 joint FBI, Bureau of Justice and National White Collar Crime Center on internet fraud) and on as many internet complaint boards as I can find.in doing so I have discovered that many other people have filed complaints against Global Response Technologies. My purpose in doing so is in the hopes that other people will not be ripped off as I was.
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