I have been working to get a website created with this company since July. I paid 750 of dollars for GRT to build a custom web site for a non-profit child residential facitlity. The salesperson, Brandon (who does work there now) told me it would be completed with 45-60 days. The web site has never been completed. After I had a hard time gettting the project started. I was told by Kent Jungling, that courtney (my website designer was let go) Kent assured me that he would get to the bottom of this. For a few weeks the communication did get better. I actually considered doing another site with them but held off to see how this one would turn out. At one point I asked about some of the complaints ont he internet. Kent told me that they were all addressed up front and resolutions were made. He went on to say that all website companies get complaints. Kent called several time about he new site, but still not progress on the current one I paid for.
I have been shuffled between various people Cambria Richardson, Ashley Tonella (she was the last person I spoke with and all I get now is a auto reply) I got a lot of excuses and in some cases wqs told it was my fault because I was not right there to answer some of the questions early on. As of today, I have no site. Even though is was supposed to be zipped and emailed to me in January.
I have not yet requested a refund. All I want is my site. I have contacted my credit card company.
I am planning to contact the Better Business Bureau of Salt Lake City, with the State of Utah Department of Commerce Division of Consumer Protection, with IC3 joint FBI, Bureau of Justice and National White Collar Crime Center on internet fraud
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