Complaint / Review
Acronis
Acronis.com Company ignores my request for a purchased and lost license key

I had purchased a previous version of their product 'Acronis True Image Home".
My previous computer croaked, and I wanted to install the product on my new computer... But could not find the license key. I have made multiple requests for this information, I provided multiple email addresses because I was not sure what email address I had used to purchase the product. Aside from the automated emails that say "we got your email and will be replying", they have not bothered to reply (not even to say we do not recognize any of your emails, could you give us more information about you).

Lou
Atkinson, New Hampshire
U.S.A.