Usacomplaints.com » Internet & Web » Complaint / Review: Acronis Inc - Product will not install — NO customer serivce and NO refund. #533557

Complaint / Review
Acronis Inc
Product will not install — NO customer serivce and NO refund

Purchased Acronis Disk Director Suite 10.0 on Nov. 29 for $50. Product would not install, only produces error that it is not compatable with my operative system (Win 7 Home Premium 64 bit). Odd since the trial version ran fine.
Anyway sent issue with screen shot of error message to Acronis tech support. (No way to call them.) No response except for computer-generated "we will ge back to you." Contacted the seller Cleverbridge.com who said I must work with Acronis.
SO THEY DO NOTHING BUT KEEP MY MONEY. Generally they do not operate like reputable internet vendors. For example you get no email receipt from the purchase, if you don't print it out at the time you have nothing to prove the sale except the charge on your credit card. Do not do business with these people.


Offender: Acronis Inc

Country: USA   State: Massachusetts   City: Burlington
Address: 23 3rd Avenue
Phone: 7812220920
Site:

Category: Internet & Web

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