Usacomplaints.com » Internet & Web » Complaint / Review: America Online - AOL - America Online AOL Scamming Americas Children With Tricky Surcharges. #40975

Complaint / Review
America Online - AOL
America Online AOL Scamming Americas Children With Tricky Surcharges

This is a warning to all HIGH SPEED AOL internet users and their children. AOL is promoting a scam with their HIGH SPEED Internat access services (Cable Modem - DSL). CHILDREN BEWARE!!!

I have had AOL for at least 5 years and recently I decided to upgrade to cable modem service. At this time I decided I did not need AOL anymore, since my kids could then use Internet Explorer to surf the web over the new connection (no need for AOL).

So when I called AOL to cancel my service they were disappointed, and convinced me to sign up for the HIGH SPEED access service since I now had a cable modem. I agreed and my monthly fee went from 28.99 to 9.99. This was fine... Now enter the SCAM If your children, friends or self, decide to contact AOL via a phone connection from anywhere...

Like from a hotel or in my chidrens case from their friends house while attending a sleep-over... Guess what AOL does the moment they sign on...? You guessed it they start billing your account on a per minute basis... THIS IS A SCAM!

AOL send a Pop-Up window/add to the screen telling the child that they will encounter a surcharge, of course the kids of the world will except this (unknowingly) and the charges start to fly...

BUYER BEWARE!!! If you switch to AOL high speed, do not ever dial AOL unless you like to see your bank-account balance dwindle...

Now you've been told!


Offender: America Online - AOL

Country: USA   State: Virginia   City: Sterling
Address: 22000 Aol Way
Phone: 7034488700

Category: Internet & Web

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