Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet - Terrible service. #403954

Complaint / Review
HughesNet
Terrible service

I've had this 'service' for several years. Living way down a dirt road, my only other option is dial up.

When it was direcway I didn't have any problems. When Hughes took over the service got slower, sporadic, and the ridiculous Fair Access Policy plays havoc with my time on the computer.

I do not download movies or even music. The most I do is update programs and play a few youtube videos now and then.

So, I get punished for using the internet too much. Punishment is even slower service. You wait around 24-36 hrs. For them to let you out of the corner.

When you call it is hell. Neither of us can understand what the other is saying. And bottom line, they just tell me that I am downloading hundreds of MB during the middle of the night. I turn off and UNPLUG my computer and my modem every night.

It is a rip off and we who live in the country are being held hostage by these money mongers. 64.99 a month for a lousy connection. I cannot wait til the next innovation comes along and shoots hughes out of the sky!


Offender: HughesNet

Country: USA   State: Arkansas   City: Berryville

Category: Internet & Web

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