Usacomplaints.com » Internet & Web » Complaint / Review: Eastman Kodak Company - KodakEastman, Kodak Company Kodak ESP-3 All-In-One-Printer NIGHTMARE Rochester, New York. #402040

Complaint / Review
Eastman Kodak Company
KodakEastman, Kodak Company Kodak ESP-3 All-In-One-Printer NIGHTMARE Rochester, New York

Purchased esp-3 all-in-one-printer in 04/08. It worked great until I changed the ink around the 3rd time.
The ink leaks into the printer head which causes the rollers to keep scrolling.

I contacted Kodak via 800 # and spent 45 minutes on the phone with a very nice women with a very heavy indian accent. Who knew I'd need a translater to fix my printer. She managed to get me to get the printer going again.

The next time I changed the ink, same problem. I have contacted Kodak approximately four times since and cannot seem to find a person who speaks english. What country am I calling anyway??? I end up hanging up on the person across the ocean because I could not understand them.

So now my printer collects dust and I print all my pictures at my local Wal-Mart.

I will never ever purchase a Kodak problem again. It's a waste of time and money.


Offender: Eastman Kodak Company

Country: USA   State: Nationwide
Phone: 8004216699
Site:

Category: Internet & Web

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