Usacomplaints.com » Internet & Web » Complaint / Review: Internet Income Initiative - Information pack sent out at postal cost only ($3.88) but delayed so that cancellation was not possible within agreement time. #388438

Complaint / Review
Internet Income Initiative
Information pack sent out at postal cost only ($3.88) but delayed so that cancellation was not possible within agreement time

Greg Utley of Internet Income Initiative promised an "Information pack" for which they charged my Mastercard $3.88. This never arrived despite several calls and the promise of a seciond pack being sent. I don't believe was ever sent. $3.88 was debited to my Mastercard on 12 November. I was told by phone that the pack did not really matter as the information was on their website and I was given a password. I was never told that there would be a MONTHLY charge of $72.21 for something, apparently this was included at the end of some contract or other.

$72.21 was debited to my Mastercard on 19 November, and apparently as this was outside my 7 days cancellation period, no refund is possible. Presumably this would be a monthly charge for... Someting, but I cannot think for what.

When I got my Mastercard statement today, I spoke to the Comany's representative on 11 December but it is the Company policy that Managers do not accept phone calls! I'm not surprised!

I have taken the matter up with Mastercard and will report to complaint when I have received an answer from them.


Offender: Internet Income Initiative

Country: USA   State: Nevada   City: Las Vegas
Address: 2375 East Tropicana Avenue, Suite 8
Phone: 8886578585

Category: Internet & Web

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