Usacomplaints.com » Internet & Web » Complaint / Review: Radioshack - I am one of the victimes of false advertisement byt radioshack.com. #386354

Complaint / Review
Radioshack
I am one of the victimes of false advertisement byt radioshack.com

On black Friday November i responded to a radioshack advertisement for a Canon pixma MX300 for $49.99 and would be free after a $50 Dollars rebate, at a condition if you buy it as a bundle with a digital camera at the same time same receipt.

I bought the printer and the camera Casio, to get the $50 Dollars rebate. Online at www.Radioshack.com. And both items were available, and I Received an email confirmation from Radioshack for my order #9154538443-002 but 2 weeks later. Radioshack sent me the camera and charged me full price $100 Dollars, and didnt send the printer that supposed to be free after rebate if i buy the camera.

Then 4 days after I received the camera, Radioshak sent me an email, that they canceled my order for the printer, now it is more then 15 days passed since the email confirmation I received for my order. I contacted the costumer service, they say the printer is out of stock, and they canceled my order, they will not send it or replace it or compensate me for my lost, A Radioshack's supervisor who i spoke to, his name is tony at ext 72008. Told me that radioshack.com made a mistake by not annoucing out of stock at the time I put my order, and radioshack made a mistake by not asking me if i still need the camera without the printer before they ship the camera to me, and told me radioshack cannot do anything about it.

I tried to talk to a second manager and i told him i will complain to BBB. Better business bureau and to consummer affair and distric attorney for the false advertisement, The second manager simply told me go do what you have to do, we have no solution for our mistake.
It was a false advertisement. Rafioshack.com tricks peoples to buy from their site the cameras and making them think they are getting good deal because the printer would be free, so peoples dont buy from other compatitors sites same item for cheaper, but later they ship the camera and cancel your order for the printer. So you are stuck with it., by the way I coudl've bought the exact camera for $25 Dollars less at that time on black friday from different sites, but i prefered to pay more in Radioshack.com to get the printer free
I didnt expect to be a victim of Radioshack false advertising.


Offender: Radioshack

Country: USA   State: Texas   City: Fort Worth
Address: 300 RadioShack Circle
Phone: 8174153300

Category: Internet & Web

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