Usacomplaints.com » Internet & Web » Complaint / Review: MagicJack - Overcharging, some revenge Internet. #376245

Complaint / Review
MagicJack
Overcharging, some revenge Internet

I started catching on to MJ when they offered me a chance to bribe them to send my unit right away. I didn't, and they sent it right away anyway.

I got the "service" because I wanted to do outgoing FAXes and that's enabled by the actual phone-wire connection on MJ. I think it's working. Other than that, I leave the magicjack disconnected from my USB, only very rarely hooking it up when needed. That way it doesn't mess up my system or booting-up.

As for overcharging, I am blessed with having the wonderful credit-card service from Citi where for each charge you execute you first get a random-generated "Virtual Number" from Citi, to which you can attach an expiration date and a maximum amount. Your real card number is never involved. B of A has a similar srvice. (Great for subscribing to things, as they can't auto-renew you later with that Virtual number.) Already suspecting MJ's procedures, I capped the charge at exactly what they said I was going to be charged, $46.90, and now MJ is saying that my credit card is no good. Obviously, they are trying to charge a higher amount, and won't be able to. How satisfying.

I note that the 24/7 conversation buttons are a fake, and they are careful not to display an email contact address, so I can't even tell them to charge the right amount if they want ANY money. If they cancel me — tough — no loss to me! Hooray!


Offender: MagicJack

Country: USA

Category: Internet & Web

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