While paying my credit card statement today (11/08) i noticed a charge of $48.00 from travel values plus. There was a toll free phone number next to the statement entry. When i called this # i found out that this charge has been occurring annually for the last 8 years!
I also was informed that this "membership" had been generated through the classmates.com website. I firmly told them that i had never authorized these charges or becoming a memberof their "club". I then adamently told them that i expected them to reimburse my credit card account for each of the 8 charges that had i had not previously detected when paying my bill.
I was assured that a credit would be issued to my card account "within the next 3-5 business days". I insisted on e-mail verification of this and did promptly receive an e-mail that confirmed their intent to reimburse and provided me with a cancellation confirmation # of 939426. I had also requested that the representative also provide their name and/or employee id# which the lady assured me that she would do, but did not!
I am now anxiously awaiting confirmation of this credit to my account and will contact your organization to inform you of the outcome
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