I have no connection and they have admitted it is a fault at their end. Customer service keep telling me everyday that someone will call between an allotted time. No one ever has, so I have phoned them every day. Now fed up as it is costing me money. The last call I had - tipped me over the edge - I asked for the Head Office address and she said if you go online... I asked her if she had read my notes or even been listening to me as that was the problem, no connection at home. I am writing this from work. Will be writing a letter to the London HQ and addressing it to Mario Rosso who is the CEO and sending it Registered. The lack of information and help that I am receiving is disgraceful and I am sure they are told to say "someone will be ringing you tomorrow" just to shut you up.
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