Usacomplaints.com » Internet & Web » Complaint / Review: Element5.com - Charged my bank acct for 29.95. #364947

Complaint / Review
Element5.com
Charged my bank acct for 29.95

I noticed a charge on my bank statement from this element 5 for $29.95. I went to the bank and filed a fraud charge on it so that they could stop the payment... Then i came home and saw this report on the compnay. I called the 800 # and got a human. I was cautious to release any info, but after giving just my last name, he found my acct... It turns out it was a software that I had purchased 5 years ago!!! And now they decided to renew my subscription. I said NO WAY I demanded a refund back of this charge, and i was assured It would be back in my bank in 2 business days...
VERY STANGE that they had my current addres and bank acct... None was the same as 5 yrs ago!!!

I will await my refund and will post update...


Offender: Element5.com

Country: USA   State: Nationwide
Phone: 8004064966
Site:

Category: Internet & Web

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