The beginning experience with Officetronics was good. 2 Months later my HP 4250N failed on me and we did a test report and found 120,000 pages previously printed on the machine. We were confused because we probably printed less than 5000 pages. I called HP and was told the printer I had purchased was not NEW as Officetronics had me to believe. The printer was refurbished with only 90 days of warranty left on the machine. Officetronics defrauded me and my business by scamming me into a refurbished printer and telling me that hewlett packard printer was new. When I called Officetronics I was told to fill out the RMA request and I haven't heard back until 6 days later after calling and complaining. I was told this unit is past my return policy and that I am stuck with the printer. Now I am out a printer and the fact that was cheated and defrauded by Officetronics is very upsetting. I don't recommend anyone to use Officetronics.
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