I check my debit card status on a daily basis. Working nights, I have time to keep up with my banking information. I went online last night and found that there are charges that are coming out of our banking account. The first set of charges were for $100.26. As soon as Regions bank opened up at 8am. I am calling them with the information dealing with my account. The gentleman told me the bank was not opened until 9am, and he would contact me back when the bank opened.
I received a call an hour later from the bank, the gentleman told me there was nothing they could do about the charges, even though we went through all of them on the phone together. I would have to wait until they were out of pending and then I could file a form to try to help this situation.
I was told it might be ghost charges, and to wait.
I also preceeded to explain to him that I would like a hold on my account to keep anyone else from charging any more funds, and was told I will have to go online when I go to work, and see if the charges have come out of pending into charged. (Our computer has been down for over a week)
When I get to work, I get online and check my account to see that another $80.00 has been taken out of my account. $80.00. We work hard for our money, and sure don't have 180.00 to be taken out of our account for this kind of nonsense.
The charges are coming from the 29th of Sept, all in one day. I called and reported the debit card stolen. Maybe that will help stop the charges for now. I am very upset to think that I caught it and within 3 hours I am calling the bank, and they allowed this to continue, I had to take matters into my own hands and call my cc in as stolen.
I am going to change banks asap, I have too much money going through the banking system to allow this to happen. If banks won't stop this fraud, then what is a person to do?
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