I ordered a gift online through their website. I went online to the USPS website to check the status everday after I received the shipping confirmation through e-mail and it kept showing processed in Wisconsin, which is where this company is.
Two weeks later I called the company to see what was going on and they wouldn't help me! They said I needed to wait 30 days to make a claim and hung up on me various times. I contacted the Wisconsin main post office and they said the package was never received, they only got an electronic notification that it would be shipped.
Since then I have called and left several messages to get my money refunded and they have not answered nor returned any of my calls. I have made a claim with the post office but there is not much they can do.
Dont buy from this company! They are sending electronic notifications and trying to get money from claims on "lost items" with the USPS.
0 comments