I purchased a Compaq Presario 1270 from Circuit City. I have had the motherboard replaced twice and continue to have problems. I have spent literally 3 hours on the phone with 2 service agents and was asked to make a startup disc from a different computer.
I attempted to do this and my computer still will not accept this disc and so I have been told I need to find someone else with this program needed to diagnose my computer. I have already attempted to use the restore disc I received when I purchase my computer, but it will not work.
The technicians state they cannot diagnose the problem and therefore, I can't have the computer repaired. This is a obviously a deliberate attempt to delay and not repair the computer.
Jerald
Burlington, Vermont
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