Had trouble getting around on the internet, which cost $18/month. Called them to complain see if something could be done about this. Told me that it was my computer.—Wrong I have 2 computers and I could not get anything on either of them.
Told me it was my phone line, Called the phone company and they ran a test on my line and nothing was wrong with it either.
Sign up for another company and low and behold was able to surf the internet.
Went to the office to complain and cancel service. Would not refund my money I even was paid in advance. Told me to leave the office and all I wanted from them was a refund.
What ever you do, if you live in the Ohio Valley do not sign up they WILL rip you off and tell you something is wrong with your computer or phone line.
Michelle
Wellsville, Ohio
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