I am writing this in frustration. I signed up for a $1.00 free trial of NICK MARKS Rapid Business Growth Magazine and DVD and cancelled it the day before the month was up. I got charged $39.95 plus $11.95 postage in January and tried to email the company to let them know I had been charged in error - My mail was returned saying their inbox was full so I tried the website and did actually get confirmation that my subscription had been cancelled.
I then got billed again in February and called them - I was bluntly told I had to contact my bank to organise a refund so I have lodged a dispute. This is now March and I have been billed yet again and all of my emails over the last two months still keep coming back. I tried to call them again today, 28th of March and got a support person on the phone and was cut off.
I am angry and frustrated and would like to warn other people not to deal with this company. They are impossible to email and their telephone support stinks - plus they keep on charging you. If you are considering signing up with them, my advice is DON'T
Carman
ROBINA
Australia
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